A Comprehensive Guide To Troubleshooting a Garage Door Keypad

A garage door keypad offers convenience and additional security for your garage. When your keypad starts to act up, you will want to follow Dodds Garage Doors guide to common garage door keypad troubleshooting!

Keep on reading to learn more about common garage door keypad issues and when you should call in the experts for a repair service.

Garage Door Keypad Troubleshooting

Common Issues With Garage Keypads

Some common issues with garage keypads may eventually require some troubleshooting and sometimes repairs if you can’t get your garage door to open. Below, you will find some common problems to watch out for.

• Non-responsive keypad: If you touch your keypad and it doesn’t light up or make noises, you have an unresponsive keypad.
• Intermittent Operation: When your keypad sometimes works and not the others, you will likely need to troubleshoot.
• Incorrect code: It happens to the best of us; we forget our codes temporarily and get locked out of the garage.
• Unresponsive buttons: Buttons can occasionally become stuck and unresponsive; this prevents the use of your keypad.

There is nothing more frustrating than trying to use your keypad to get into your garage, and it just simply isn’t working. Troubleshooting the garage door keypad can help resolve these issues. If troubleshooting doesn’t work, you likely need to get your garage door repaired to get everything working again.

Step-by-Step Guide to Troubleshooting

There are some simple steps to follow to start troubleshooting a garage door keypad when your door won’t open and your keypad won’t work.

Step One:

Check the basics before tackling bigger problems. The first thing you’ll want to check is the power supply. Most keypads are battery-powered, and if you have an unresponsive keypad, it’s likely because the battery is dead. If you try changing the battery and that doesn’t get your keypad working again, you can also check the wiring. Sometimes, a loose wire is the cause of your power issue.

If everything is fine with the power, move on to testing the garage door opener. If you can’t get your garage door open with the opener, the problem may not lie with your keypad but your garage door opener instead.

Like everything, your keypad suffers wear and tear. Take a look for damage, dirt, or even water; these things can be the cause of your keypad malfunction. Try to clean any dirt and dry up any water, as this might help.

If none of these options work, you will need to move on to step two of our guide for troubleshooting a garage door keypad.

Step Two:

Step two is for when your code doesn’t work. The first thing you will want to do is take a look at the manual; there will likely be instructions on how to reset it. If you can’t find the manual, there is usually a reset button on the inside of the keypad. You can hold and reset the pin.

You will want to input a new code; how to do that will be inside your manual, but again, if you don’t have the manual anymore, you can also typically use Google or YouTube to find out how to make a new code based on the brand.

Lastly, test the new pin and make sure that it works.

Troubleshooting a garage door keypad can be frustrating; we understand that. It takes a lot of patience to get these things going again, but it’s worth it!

Step Three:

Be sure to check the connectivity of your keypad. This can be a tricky step in your garage door keypad troubleshooting as there are a number of things that can prevent your keypad from connecting properly.

Your garage door opener needs to be in the range of your keypad, ideally 20 to 30 feet. Some devices use Wi-Fi to connect to your keypad, but if this is the case, you will want to make sure nothing is obstructing your Wi-Fi and that it’s within range.

If you can’t seem to fix your garage door keypad with this step, you can call our team of experts to come and assess your issues and get you up and running again.

Issues Troubleshooting Your Garage Door Keypad? Here’s When to Call a Garage Door Repair Expert

If you have followed all the steps in our garage door keypad troubleshooting guide and you still can’t get your garage open with your keypad, it’s time to give us a call. We will send a service technician out to take a look.

When we arrive, you can expect us to try similar troubleshooting issues to determine where the source of your issues is coming from. If you need replacement parts or wiring repair, we can perform this for you. We will also make sure to check the circuit board to ensure that it is working properly.

Maintenance Tips for Your Garage Door Keypad

Troubleshooting electronic devices can be very time-consuming. Luckily, preventative maintenance can keep your garage keypad in good working condition and avoid the need for repair or starting a garage door keypad troubleshooting. You do the following for maintenance:

• Replace your batteries: You typically only need to replace your batteries annually, making this an easy maintenance method to ensure your keypad doesn’t fail.
• Regular cleaning: Keeping your keypad clean by wiping it down often can make the difference between sticky buttons that don’t work and a full repair.
• Monthly tests: If you do a monthly test on your keypad, you can catch issues early if there are any. Even simple issues can lead to bigger problems later.

Like anything essential to your daily life, making sure you perform regular maintenance can mean the difference between a small issue that can quickly be fixed and a bigger issue that requires help from a licensed technician. Avoid spending time with a garage door keypad troubleshooting checklist.

The Dodds Door Difference

You can count on Dodds Garage Doors for all your residential garage door needs. If you find that a garage door keypad troubleshooting doesn’t work, there may be a deeper issue that needs professional repairs. Learning how to troubleshoot your garage door opener keypad is important; it can help you in a pinch and save you time and money. Our team of technicians can help evaluate your issues with your keypad with efficiency and ease.

In addition to assisting you with keypad issues, we can also install new garage doors, install garage door openers, replace old ones, and repair garage doors. If you are looking for some much-needed upgrades, our team will be happy to help. When you book with us, we will send an expert out to show you new garage doors and openers, go over color and designs, and install your door promptly with expert craftsmanship.

We hope our garage door keypad troubleshooting guide has helped you. For any of your other needs, give us a call today at 1-877-503-6337!